FAQ's
Commonly Asked Questions
The info you are looking for...
What are the payment options?
We accept payments from all major Debit/Credit Card providers & Paypal.
What is your return policy?
You have 28 days to return your unwanted item but it must be unworn. In the event of any faults or problems with your purchase please contact us by email. We will be happy to assist with any enquiries.
Vintage & Pre-Loved
All Vintage & Pre-Loved clothing is handpicked by me. THEY ARE NOT BRAND NEW UNWORN ITEMS UNLESS SPECIFIED IN THE DESCRIPTION. I quality check EVEYTHING but as with all items that have been loved before there may be light signs of wear. Any repairs, snags or small stains will be pointed out in the description and images of each item will show every part of the garment. Vintage & Pre-loved items are sold as seen and any returns will need to be discussed by email.
Do you offer gift cards?
Yes you can purchase a gift card through our site by selecting the gift card option on our menu page.
How long will my order take?
Most of our stock is handmade by me. Due to the products being handmade or hand printed I aim to deliver between 7-14 working days after purchase.
Delivery & Collection
We ship worldwide. For UK orders we send parcels out by Royal Mail or EVRI. There are 2 options for Royal Mail 1st & 2nd class. Please allow upto 5 working days from dispatch before chasing up your order.
Worldwide orders are sent by Royal Mail tracked shipping. Delivery time depends on the country you are ordering from. If you have any questions please contact us by email.
For local order collection we are based in BILLINGHAM, TEESSIDE, up in the North East of England. You can select to collect your order for FREE. When your order is ready you will receive an email to confirm but please contact us to arrange a time to collect before calling in.